This massive civic improvement project has not only brought San Francisco its first Bus Rapid Transit system, a much-needed and globally proven solution to improve transit service and address traffic congestion on Van Ness Avenue but also some much-needed utility work underground. To maximize the benefits during construction, the project included extensive utility maintenance, civic improvements, and safety enhancements that have revitalized this historic corridor.

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Bus Rapid Transit on Van Ness is a part of Muni's Rapid Network, prioritizing frequency and reliability for customers. The planned improvements are expected to cut travel times for Golden Gate Transit and Muni's 49 Van Ness/Mission and 90 San Bruno Owl buses by 32%. Some features of Bus Rapid Transit on Van Ness include:

• Dedicated transit lanes that are physically separated from the other traffic lanes are for use by Muni and Golden Gate Transit buses only.

• Enhanced traffic signals optimized for north-south travel with Transit Signal Priority give buses the green light as they approach an intersection.

• Low-floor vehicles and all-door boarding make it quicker and easier for passengers to load and unload at each stop.

• Pedestrian safety enhancements include sidewalk extensions, median refuges, high visibility crosswalks, and audible countdown signals.

• Fully furnished boarding platforms, including shelters, seating, and “Next Muni” prediction displays located at key transfer points.​

 

Montez Group was responsible for managing the project's quality management program. We closed more than 800 Non-Conformance Reports (NCRs) and finalized the punch list, ensuring the eventual closure of all NCRs. Our duties included overseeing inspection, testing, and sampling, managing and implementing the CQP, and controlling the three phases of the project. Additionally, we managed contractor non-conformances and attended coordination meetings with the General Contractor, subcontractors, owner, and Quality Control teams.